Refund policy

IMPORTANT NOTICE: ALL SALES ARE FINAL By clicking "Complete Order" and agreeing to our Terms of Service, you explicitly acknowledge and agree that Welch Williams Parts Co. operates under a strict NO REFUNDS, NO RETURNS, and NO EXCHANGES policy. Once an order has been successfully placed, it cannot be canceled, modified, or refunded under any circumstances. Please ensure all selection details are correct before finalizing your purchase

Section: Order Fulfillment and Shipment Delays
Welch Williams Parts Co. strives to process and dispatch all custom-fabricated hardware orders within our stated production timelines. In compliance with the Federal Trade Commission (FTC) Mail or Telephone Order Merchandise Rule, if an unexpected manufacturing or logistical delay prevents us from handing your package to the carrier within thirty (30) days of order placement (or within the explicitly stated promotional lead time), we will proactively notify you via email with a revised shipping estimate. In such instances of an extended merchant delay, you will be provided the option to either consent to the updated delivery timeline or request a full cancellation and refund of your transaction. This is the sole exception to our strict non-cancellation policy.